The heat trust is an independent, non-profit consumer champion for heat networks. They provide guidance and support to consumers and heat suppliers to ensure service and quality.
The Heat Supply Agreement for Swaffham Prior has been developed to the guidance and best standards supplied by the Heat Trust. The scheme will also be registered with the Heat Trust to provide further guarantees to customers.
More information on the Heat Trust can be found at www.heattrust.org. Check out the ‘customers’ section to find guidance on things you should consider before joining the heat network